Company details
Trade name: Neo Route Limited
Email: info@neo-route.com
Phone number: +8618529103102
Address: Unit 1603, 16th Floor, The L. Plaza, 367–375 Queen’s Road Central, Sheung Wan, Hong Kong
BRN: 78968731
Quick help
Where is my order?
Most orders ship in 24 hours. Delivery:5–12 (US/CA), 5–8 (UK/EU), 5-10 (AU/NZ),8–25 (ROW). Check your email for the tracking link.
How do I start a return or exchange?
Email info@neo-route.com with your order #, item, and reason. First size exchange in the U.S. is free.
What’s your warranty?
All products include a 12-month warranty against manufacturing defects.